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  1. #21
    Well, BRP stiffed me, but the dealer comp'ed the labor and parts for everything outside of the steering column campaign.

    I had a hard time believing it. The service writer told me the dealer was going to repair it using an undisclosed method. He assured me it would be new parts, nothing salvaged, and all OEM. He would not tell me HOW they were acquiring the parts. Another employee told me the dealer decided to pay for it themselves, and absorb the cost because it was a crappy situation.

    I mean I am very appreciative, but I just don't understand it. If it was pure good will, why did they not just tell me that? They were very coy about it. It was a different dealer than the one I bought the ski from. I've never bought anything from this place.

    Did BRP really stiff me? I am tempted to call BRP to find out, or just forget it and move on.....

  2. #22

    Join Date
    May 2007
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    Quote Originally Posted by speed51133 View Post

    or just forget it and move on.....
    This-don't look a gift horse in the mouth. We will never know what goes on behind closed doors at these companies. They know you could have been seriously injured and they would have had a large legal problem on their hands. They tried their best to make you happy.

  3. #23
    IMG_1581.HEIC
    SeaDoo IS A DISGRACE !! We had a brand new spark SeaDoo that handle bars broke after 2 hours on the water in the back bay. SeaDoo is NOT standing by the warranty saying it was MISUSE. The same model was recalled in 2014 for the same issue. My husband fell off and got hurt. After some legal battles with sea doo we decided to drop the case for personal injury and just want SEADOO BRP to do the RIGHT THING and fix our waverunner. It was BRAND NEW.... just picked up from SURF CITY MARINA in Surf City NJ. It was on the back bay in wildwood. Come on !!! REALLY ??? Misuse ??? SeaDoo BRP DIDNíT EVEN INSPECT THE WAVERUNNER. I will be pOSTING ALL DOCUMENTíS & photos. SeaDoo should be ashamed of themselves!!!

  4. #24
    Here’s receipt
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  5. #25
    They completely screwed us !!! I’m attaching the letter from BRP and the receipt to show or was a brand new 2018 purchased June 30 2019 ... I’ll attach photos as well. It’s the EXACT BREAK AS RECALL IN 2014Attachment 458476Attachment 458477Attachment 458478


  6. #26
    SeaDoo IS A DISGRACE !! We had a brand new spark SeaDoo that handle bars broke after 2 hours on the water in the back bay. SeaDoo is NOT standing by the warranty saying it was MISUSE. The same model was recalled in 2014 for the same issue. My husband fell off and got hurt. After some legal battles with sea doo we decided to drop the case for personal injury and just want SEADOO BRP to do the RIGHT THING and fix our waverunner. It was BRAND NEW.... just picked up from SURF CITY MARINA in Surf City NJ. It was on the back bay in wildwood. Come on !!! REALLY ??? Misuse ??? SeaDoo BRP DIDNíT EVEN INSPECT THE WAVERUNNER. I will be pOSTING ALL DOCUMENTíS & photos. SeaDoo should be ashamed of themselves!!!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	6B1A3ADB-8EAD-4C60-ABC8-F7E6C836CD79.png 
Views:	133 
Size:	2.57 MB 
ID:	458479   Click image for larger version. 

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ID:	458480   Click image for larger version. 

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Size:	92.4 KB 
ID:	458481  

  7. #27
    edgelett's Avatar
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    Adelaide, Australia
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    that break looks different to the one that was subject to the recall - in the recall, the whole handlebars snapped right off.

    Do you have grounds to appeal?

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