I am having a problem with my suspension on a new ski I just purchased, seems like I am only getting 2.5 to 3 inches of travel, when I use manual mode up and down the pump runs for 5 to 10 seconds before it start to go up, same thing with down pump keeps running after its lowered all the way.

When I remove front storage container and look under top deck I can see the actuator pump rise about 2 to 3 inches before it begins to lift the deck when I am pushing the up button, I have owned a few is skis in the past but I seem to remember it i would start to raise with very little delay when I pushed the up button.

Any idea what could be wrong?