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  1. #1

    Thumbs up 2015 rxtx 260 5hrs already broken

    i got a fault code c2101 ibr malfunction. it is now a paper weight, i had to go 3 miles in reverse to get it on trailer is this a common problem is there an easy fix?


  2. #2
    Tiny's Avatar
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    Its warranty...Dont sweat it and take it to the dealer for repair....

  3. #3
    Quote Originally Posted by Tiny View Post
    Its warranty...Dont sweat it and take it to the dealer for repair....
    i know, just worried it will take weeks to get parts

  4. #4

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    Quote Originally Posted by overthetop View Post
    Quote Originally Posted by Tiny View Post
    Its warranty...Dont sweat it and take it to the dealer for repair....
    i know, just worried it will take weeks to get parts
    No reason why parts will take more than a few days. Dont sweat it not your problem

  5. #5
    Quote Originally Posted by overthetop View Post
    i know, just worried it will take weeks to get parts
    Hi overthetop,

    Very sorry to hear about this issue - please send me your VIN and the name of your servicing dealer to brp.care@brp.com and we'll make sure any parts needed get expedited to your dealer for this repair ASAP.

    Thanks,

    Steve


  6. #6
    04gtxsc's Avatar
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    Way to step up BRP.


  7. #7
    Yup. Good job BRP. My dealer gets parts overnight or second day. The problem is the season. They're backed up weeks. And like most dealers the sell bikes that are backing them up and they're prepping sleds for winter. But if BRP makes a ringy dingy to the shop you may go to the front.

  8. #8
    Nice to know there is a brp rep on this board. My new 14 rxpx wasted 13 + 18 days in the shop this summer just to diagnose and replace a faulty exhaust temp sensor. It sucks with summer ticking by while your new ski sits in the shop, but this is definatley my dealer and not brp to blame.

  9. #9
    Quote Originally Posted by brpcare View Post
    Quote Originally Posted by overthetop View Post
    i know, just worried it will take weeks to get parts
    Hi overthetop,

    Very sorry to hear about this issue - please send me your VIN and the name of your servicing dealer to brp.care@brp.com and we'll make sure any parts needed get expedited to your dealer for this repair ASAP.

    Thanks,

    Steve
    thanks alot steve just got home from dealership he promises me it will be done in three business days if not I will email you

    again its appreciated

  10. #10
    Unfortunately I know exactly how you feel overthetop. I have a 2015 RXT that just hit 11 hrs this weekend and while in the process of loading it up on the trailer, I had no neutral or reverse. I ended up scuffing up the bottom of the hull, I didn't get any indication of a failure prior to loading it up. Once home, C2102 fault appeared while flushing the exhaust. I called a local dealer today, they wouldn't accept appointments and told me they wouldn't be able to look at it for 3 weeks. There are 2 other dealers here that I am hoping to have better luck with.

    This is my first jet ski and I am absolutely hooked. I'm hoping tomorrow turns out better with finding a dealer for service so I don't miss out riding.

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